NAB Looking For Asset Analyst at Gurugram, Haryana, Full Time

Asset Servicing Associate

NAB Asset Servicing provides services to Wholesale Institutional clients based in Australia and Overseas. These institutions are primarily Superannuation Funds, Government Bodies, Fund Managers or Investment Houses. Services range from custody and settlement services to full accounting, taxation, member choice, wholesale and retail registry services and a range of compliance and measurement services.

The purpose of this role is to provide key support and escalation for the ASO Market Settlements team’s day-to-day, to ensure an efficient and effective best practise service delivery of operational activities and oversight to business partners and customers

This role has the below accountabilities in support of the NICI Operations team:

• To perform a range of routine processing/administrative activities efficiently and accurately in accordance with policies and procedure, in order to provide external customers and business partners with a cost effective and efficient best practice administrative service.

• This is a customer facing role responsible for opening and closing of Foreign Currency Accounts

• To process Account Authority Cards (AAC) and Specimen Signature Cards (SSC) on behalf of the enterprise

• Supporting additional transactional banking servicing requests

• provide external customers and business partners with a cost effective and efficient best practice administrative service.

• Evidence of improved customer experience

• Evidence of continuous improvement in processes and value-add services

• To process the allocated workload within the area of operation, efficiently, accurately and within the timescales and standards set out in performance standards and targets, utilising basic systems/equipment as required, in order to provide internal and external customers with a high quality support

• To liaise with business partners and external customers, ensuring that instructions, enquiries and queries, are acted on efficiently and effectively, seeking to maintain effective working relationships at all times

• To escalate any problems, issues or risks which could potentially have a negative impact on any aspect of business operations, financial position or the level and quality of service provided to customers. e.g., process related issues