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Private Jobs / Private Sector
New Vision Printing Services P Ltd Hiring for Customer Service at Goa Full Time
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Customer Service
We’re looking for a caring and photography-loving Customer Service Executive. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements; and working closely with our teams to continuously improve our service quality.
Essential Duties and Responsibilities:
- Make sure customer queries are solved quickly with a high degree of satisfaction
- Handle customer complaints across email, phone, social media, and live chat
- Maintain and improve customer service SLA’s
- Look for ways to improve our service quality via root-cause analysis
- Help build a customer-centric company culture
- Collaborate closely with our teams
Qualification:
- Bachelor’s Degree
- Excellent English writing and speaking skills
- Detail-oriented
- Active on social media
- Hindi, Marathi or Kannada language skills a plus
- A love of photography
FRESHERS CAN ALSO APPLY.
ONLY FEMALE CANDIDATES RESIDING IN AND AROUND NORTH GOA PREFERRED.
Expected Start Date: 27/9/2021
Job Type: Full-time
Schedule:
- Day shift
Work Remotely:
- No