New Vision Printing Services P Ltd Hiring for Customer Service at Goa Full Time

Customer Service

We’re looking for a caring and photography-loving Customer Service Executive. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements; and working closely with our teams to continuously improve our service quality.

Essential Duties and Responsibilities:

• Make sure customer queries are solved quickly with a high degree of satisfaction

• Handle customer complaints across email, phone, social media, and live chat

• Maintain and improve customer service SLA’s

• Look for ways to improve our service quality via root-cause analysis

• Help build a customer-centric company culture

• Collaborate closely with our teams

Qualification:

• Bachelor’s Degree

• Excellent English writing and speaking skills

• Detail-oriented

• Active on social media

• Hindi, Marathi or Kannada language skills a plus

• A love of photography

FRESHERS CAN ALSO APPLY.

ONLY FEMALE CANDIDATES RESIDING IN AND AROUND NORTH GOA PREFERRED.

Expected Start Date: 27/9/2021

Job Type: Full-time

Schedule:

• Day shift

Work Remotely:

• No