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Private Jobs / Private Sector
NIMBUSPOST PVT LTD Hiring for Key Account Management at Gurgaon Full Time
Responsibilities
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their
objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account
metrics
Requirements:
Proven experience in key account management, preferably from Logistics industry /Courier aggregator.
Experience in sales and providing solutions based on customer needs.
Strong communication and interpersonal skills with aptitude in building relationships with professionals of
all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
BSc/BA in business administration, sales or relevant field
key account management,upselling,client experience,kam,cross selling