Niraamaya Retreats Backwaters & Beyond, Kumarakom Hiring for Front Office Manager at Kottayam, Kerala Full Time

• Supporting, training, and supervising front office staff.
• Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
• Handling customer complaints and special requests.
• Scheduling staff shifts and managing other HR-related tasks.
• Maintaining an orderly appearance throughout the reception area.
• Monitoring stock and ordering office supplies, including stationery and information leaflets.
• Preparing monthly management reports on customer feedback, bookings, and cancellations.
• Managing the departmental budget.
• Updating files and records.
• Enforcing all cash-handling, checking, and credit procedures.

Job Type: Full-time

Salary: From ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Provident Fund

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• Front Office: 3 years (Required)
• Hotel Industry: 3 years (Required)

Language:

• English (Preferred)

Speak with the employer
+91 9048070008