380606BR Job ID: 380606BR Job Description: Senior Knowledge management specialist Location – Hyderabad #LI Hybrid About the Role: Lead and facilitate knowledge mapping, planning, capture and creation activities (and evolve data-driven strategies to improve effectiveness of same) Key Responsibilities: • Develop and implement content management and curation strategies with customers where relevant. • Create, review and revise metadata and support the development and maintenance of taxonomies. • Deliver value to the service and to customers through insights, including data preprocessing, analytics, insight generation and data-driven storytelling. • Become an expert and SPOC on KM solutions including all aspects of people, process and technology. • Lead and own solution engagements, including ongoing delivery and continuous improvement, with a focus on customer satisfaction and business value-add • Plan and organize work with customers and within the team. Own deliverable quality and timeliness, report and monitor progress, and track relevant project KPIs. • Think strategically about stakeholder management: identify, prioritize, understand and align stakeholders; pro-actively manage or pre-empt conflict; effectively influence to-ward positive outcomes. nnnn Position Title: Senior Knowledge management specialist Minimum requirements: Essential Requirements: : • 8+ years of experience with business consulting, knowledge management, content strategy and management, or related in a corporate or enterprise environment. • PMP or equivalent project management experience a plus. • Experience working in multinational, multicultural environments required. • Data and Analytics: proven experience to capture, analyze and report on data; develop and communicate insights in a relevant and effective manner, and follow through on actions to improve the quality and efficiency of KM service offerings. Desirable Requirements: • Bachelor’s degree in Business, Communications, Information Science, Knowledge Management or related. Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network. Job Type: Full Time Country: India Work Location: Hyderabad, AP Functional Area: Marketing Division: Operations Business Unit: CONEXTS Employment Type: Regular Company/Legal Entity: Nov Hltcr Shared Services Ind Commitment to Diversity & Inclusion:: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Shift Work: No Early Talent: No
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