Log In
Sign Up
Private Jobs / Private Sector
NOVOTEL Hiring for Guest Service Associate at Raigarh Fort, Maharashtra, India Full Time
Job Description
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors.
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Ensure quality and appropriateness of customer service provided.
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out.
- Ensure quality in all aspects of the job.
- Maintain record of all banquet and any other functions in the hotel.
- Liaise with other departments for the resolution of day-to-day administrative and operational issues.
Work Experience
Qualification; Bachelor of Hotel Management Experience: 1-2 years.
Benefits
- Be a part of Heartiest Culture.
- We believe in rewarding your achievements with range of exciting employee benefits and programs.
- Opportunity to develop Career.