NOVOTEL Hiring For Office Assistance at Mumbai, Maharashtra Full Time

Customer Service: Responsible for efficient liasoning with internal customers like other operational department and support functions.

Financial: Ensure revenue, rebates are accounted accurately in AR ledger and PMS/POS along with General Accounting system.

Operational:
Handling daily credit card queries and resolving the same with bank and customers.

Assist Income auditor for posting of No Show, Late Charges on credit card or on bill to company.

Fortnightly verification and processing of Travel Agent Commission in close coordination with Accounts receivable team.

Ensure all billing queries are resolved within 24 hrs from Front office, sales or concerned department.

Assist in daily folio audit of Credit Card, City Ledger and Cash.

Personnel:
Ensure a harmonious environment and close coordination with all operating and support functions.

Other Duties:
Coordinate closely with all operational areas to resolve guest queries on timely basis.

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety and of others as well in the workplace.

Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the Management.

This job description is not intended to be an exhaustive list of all responsibilities skill, effort or working condition associated with the position. It is only indicative & intended to provide a description of the principle elements essential for the performance of the job. All job descriptions are subject to change.