NSC Global Hiring for Account Support Administrator at Navi Mumbai, Maharashtra Full Time

Full Job Description
Overview:
NSC Global is currently looking for a Account Support Administrator

to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization

Purpose:
To deliver an administrative support function to the Sales Account Managers and Directors by means of client quotations, order processing with excellent internal and external communications.

Responsibilities:
Be the first point of contact for clients and respond to any requirements.
Produce Customer Quotations on request
Processing of Customer Orders in Navision
Provide updated order progress to customer from point of entry to completion
Liasing with Commercial Department to ensure orders are placed with supplier and to obtain accurate etas
Liaise with Logistics team regarding any shipping queries
Notify customer when goods are shipping, provide POD reports when delivered.
Liaise with internal salespeople to discuss any current client issues.
Provide ad-hoc administrative support to Account Managers/Directors (additional quote requests, pricing for bids/large projects)
Ad-hoc reporting

Key Results Areas:
100% Accurate Quotes
100% Accurate Order Entry
People / Account Management
Good personal management skills with a particular emphasis on timeliness and attention to detail

Qualifications:
Professional and friendly manner
Clear & Concise Communication Skills
Navision Skills
Advanced Knowledge of Microsoft Excel
Organisational Skills
Time management
Proven Reliability
Commercial Awareness
Team Player
Good personal management skills with a particular emphasis on timeliness and attention to detail
Knowledge on IT and networking industry would be an advantage