NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.
Purpose of Role:
nscglobal’s Project Management function is pivotal in ensuring projects and programmes are delivered on time, right quality within budget to a satisfied client.
It is the role of the project coordinator to lead medium sized standard projects, or numbers of smaller standard projects and to take responsibility for the achievement of the agreed goals and objectives. A project coordinator will use established processes. At times they will manage a sub-project as part of a large complex project under the guidance of a Project Manager or Programme Manager.
Responsibilities:
Professional capability in project management is displayed when the leader of the project delivers the results required by all stakeholders. This requires managing the many variables that occur, during the life of the project. The projects that a project coordinator is responsible for are likely to be standard or sub-projects of large complex projects. The following responsibilities show the breadth of issues the project coordinator needs to manage
Project Integration Management – Achieve customer deadlines. Be responsible for project or sub-project performance. Represent nscglobal to the customer in a in a positive way. Ensure a project plan is prepared and maintained. Use previous experience and follow the nscglobal project management method. Manage the plan using the negotiated resources. Measure performance and take corrective action where necessary. Manage a change management process to provide change control.
Project Scope Management – Responsible for delivering the agreed outcomes required from the project or sub-project. Conduct stakeholder analysis, define and manage customer expectations both stated and unstated. Manage the interface between nscglobal and the customer. Liaise with the nscglobal business units for project inputs and regularly report to the sponsor. Clarify definition of mandate, details of contract and manage contract variations.
Manage the relationship with internal and where applicable external customers to monitor and manage any changes to requirements or expectations. Ensure acceptance of project deliverables by stakeholder/customer/sponsor. The above may be under the guidance of a Project / Programme Manager.
Project Time Management – Use a formal process to estimate times for all activities, sequence them and then prepare the schedule. Control performance to meet the deliverables according to the schedule.
Project Cost Management – Plan, allocate and manage budgets. Give forewarning of any deviations from budget. Control the budget within the limits of the project specification and the amount released by the project sponsor through the contract. Seek approval from the sponsor for any anticipated expenditure above the project budget.
Project Quality Management – Establish quality requirements and manage project to ensure compliance. Ensure all variations are agreed, documented and managed. Ensure a project information base is maintained through an approved project specification, regular reports and minutes, and a final report. Use project reviews as a way of objectively monitoring project performance.
Project Human Resources Management – Actively promote team effectiveness, morale and productivity. Ensure the team owns the goals of the project and they are willing to extend themselves to meet the goals. Support competence development of team and of other nscglobal staff.
Project Communications Management – Implement a communication strategy to inform all stakeholders, provide regular reports. Provide market information as to future business opportunities to the CSM and/or Account Director.
Project Risk Management – Use risk management to minimise cost variations and deviations from schedule while delivering to the stakeholder’s confidence in the project.
Project Procurement Management – In management of sub-projects in large complex engagements work within the procurement management processes defined. Manage third party equipment and suppliers. Provide feedback of efficiency of tools and competence to use them available to the project team.
Qualifications:
Essential:
Project Management – Experienced in the principles, methods and techniques for the effective management of projects. A minimum 2 years’ experience of demonstrated competence in project coordination / administration.
Communication – Proficient written and oral communicator.
Analytical – Familiar with facilitating a team to problem solve and resolve issues.
Project Management Tools – Familiar with the use of automated tools to assist in the project management process by automating mechanical tasks such as scheduling, resource balancing and time recording, e.g. Microsoft Project.
Project Management Methodologies – Have an understanding of the principles of project management.
Progress Reporting – Able to apply techniques for reporting the progress of activity against plan.
Cross-Functional and Inter-Disciplinary Awareness – Understanding the needs, objectives and constraints of those in other disciplines and functions
Strategic Perspective – Keeping overall objectives and strategies in mind, and not being deflected from these when dealing with matters of detail
Professional Qualification(s) – A diploma or A’ Levels and PRINCE2® Foundation Certificate, Project Management Institute (PMI) certification or equivalent
Project Management – Previous involvement in ICT projects.
Product Knowledge – Understanding of IT and networking products.
Desirable:
Project Management Methodology – Familiar with the application of a Project Management methodology.
Financial Management – Familiar with financial management.
Leadership – Able to motivate others towards the achievement of goals and objectives.
Delegation – Delegating tasks and responsibilities effectively
Initiative – Being proactive, taking action and anticipating outcomes
Stress Handling – Retaining objectivity and proper understanding of a problem or situation when placed under conditions of stress
Flexibility – Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly
Influence and Persuasion – Influencing and persuading others to take a specific course of action when there is no direct line of command or control.
Customer Focus – Understanding and keeping the client’s needs continually in mind when taking actions or making decisions.
Industry and Professional Standards – Understanding of the standards associated with the role such as nscglobal project management standards.
Sales Process – Aware of the sales cycle, previous experience in a vendor organisation beneficial
Commercial Awareness – Keeping the organisations business success in mind in carrying out all responsibilities.
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