Numerator’s Accounts Receivable Specialist will be responsible for invoicing and collection of customer receivables for all sales contracts for the company. This individual will work in the Finance team and interact closely with the revenue accountant and sales team to ensure timely and accurate invoicing of contracts and aid in accurate revenue reporting. As the Billing and Collections Specialist works directly with customers on a daily basis, the ideal candidate is someone who is positive and energetic with a customer service-centric attitude. He/she should be able to efficiently multi-task as this position works cross functionally within the organization daily servicing the needs of not only customers, but also the Finance, Sales, and Management teams.
Essential Duties & Responsibilities
Process vendor setup requests and provide vendor data to clients via custom forms and online portal registrations
Maintain vendor documents such as W-9, W-8BEN-E, and Banking and Remittance Information sheet
Prepare quotes for client procurement to obtain a purchase order
Review sales orders and process approval to bill
Review, respond to, and process client requests regarding their invoice or our vendor setup
Generate invoices and approve to submit to client; process daily invoice batch or on demand submissions
Process credit memos and re-bill sales orders as needed
Generate and deliver accounts statements to clients
Submit requests for refund processing to accounts payable as approved by controller
Manage online portals for submission and status of invoices, and updates to vendor remittance data
Communicate cancellation requests to sales and revenue accounting teams if not in copy
Respond to sales inquiries regarding the status of billing
Follow-up with clients on the status of open invoices
Education
Skills/Knowledge
Positive attitude
Professionalism when interacting with customers
Fundamental knowledge and understanding of accounting for revenue and GAAP accounting
Excellent written and verbal communication skills that translates into proactive updates to management internally and positive interactions with customers
Must be detail oriented and possess strong organizational skills
Self-starter able to manage a significant workload and balance competing high priority tasks
Basic knowledge of the procurement process is a plus
Prior experience with NetSuite and Salesforce CPQ is a plus
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