Full Job Description
Positions:
1
Location:
Mumbai
Responsibilities
Greet and welcome guests as they come and go.
Be professional and pleasant while interacting with guests.
Handle queries and address complaints.
Schedule meetings, interviews, and appointments.
Attend phone calls and redirect them to the appropriate line.
Take messages and pass them on to the receiver.
Receive packages, deliveries, and letters.
Regularly check and sort emails.
Maintain a filing system of all required documents.
Maintain a visitors log book.
Have an overview of the office expenses and costs.
Help make travel arrangements or any other administrative help.
Requirements
Any bachelors degree.
Prior experience in customer service as a receptionist, front desk representative, or relevant position.
Must know how to use office machinery like a printer, faxing machine, etc.
Basic computer knowledge (MS Office)
Excellent communication, written and people skills.
Good multitasking, time management and organisational skills.
Problem-solving ability with analytical skill.
Customer oriented and professional attitude.
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