Responsibilities will include:
· Developing, analyze and manage various operational, quality control and key performance reporting
· Review Quality Control reports for the department, collaborate with the Management to update requirement changes and provide regular updates to Senior Management
· Working with the rating agency SPOC towards understanding the requirements and providing the right data in a timely and efficient manner
· Collaborates with the business leaders on the preparation of clear, accurate compelling monthly performance reporting
· Reviews and analyze for accuracy and completeness key reports
· Coordinates and reviews complex projects within the department ensuring timely completion and analytical interpretation
· Assist in determining which processes can and should be automated; lead the prioritization of report enhancement requests with business and reporting management
· Opportunity to take up multiple projects that cut across the organization towards improving processes and efficiency through data analysis
· Other duties as assigned
Qualifications:
· Two to three years mortgage banking or servicing experience required
· Attention to detail and ability reason and exercise sound judgment
· Excellent written, verbal/nonverbal and interpersonal and report development/presentation skills
· Knowledgeable in MS Word, Excel and PowerPoint
· Knowledge of SQL will be useful
· Ability to handle sensitive and confidential information appropriately
· Problems can be somewhat complex and require a systematic, organized approach to resolve
· Resourceful; able to seek out answers through a variety of sources.
WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed)
Shift timings- 05:30 PM to 02:30 AM IST (Monday to Friday)
COMPANY SUMMARY
Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.
Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®
Consider an opportunity to join our global team and put “Caring in Action” while growing your career.
Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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