OIA Global Hiring for Network Administrator at Pune, Maharashtra Full Time

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: Network Administrator

Monitor, maintain, secure, and support all levels of the core IT infrastructure for our global enterprise spanning 60+ remote locations, data centers and cloud data centers. Monitor the environment to ensure maximum security, stability, efficiency, performance, and integrity of global infrastructure resources.

Supervisory Responsibilities:
None

Duties and Responsibilities:
Work closely with IT peers and vendors to answer technical questions or resolve issues with performance and access.

Install, configure, test, and maintain operating systems, application software and system management tools.

Develop and deploy proactive solutions and setup alerts to ensure system stability across the organization.

Maintain custom scripts to increase system efficiency and reduce human intervention time on any tasks.

Participate in testing of disaster recovery procedures.

Monitor technical metrics that report the overall health of the infrastructure and establish baseline performance expectations.

Monitor and maintain instances of on-premises and cloud infrastructure services.

Physical installation of network and server gear into racks and upgrade hardware and software components as required.

Monitor security and hardware logs and proactively work on problems before they are reported.

Act as point of escalation and overflow for Support Technicians.

Perform occasional scheduled maintenance on nights, weekends and provide 24×7 on-call coverage as part of an on-call rotation.

Provide technical leadership and training to Support Technicians.

Coordinate with internal business partners for opening or closing of branch offices.

Maintain topology diagrams and documentation of network infrastructure and services.

Required Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to function autonomously and use good judgment in a fast-paced, global environment.

Ability to adapt to changing priorities, shifting needs and moderate ambiguity.

Strong problem-solving skills and ability to apply these skills to identify and resolve anomalies in system functionality and performance.

Demonstrated ability to learn new software, applications, and technologies.

Demonstrated experience diagnosing and troubleshooting system problems in a complex and varied systems environment.

Strong documentation and communication skills.

Responsible, highly reliable, organized; able to work individually and collaboratively with peers and users.

Education and Experience:
Three or more years of experience in a technical support role

One or more years supporting users in Microsoft 365

One or more years supporting telephony and Unified Communications technologies (Microsoft Teams)

Exposure to hybrid cloud integrations

Basic PowerShell scripting skills

BS degree in Computer Science, Engineering or a related subject, or four years’ progressively increasing responsibilities in an IT Infrastructure role.

Minimum of one of the following Industry Certifications desired: O365, MCSA/E, CCNA.

Implementation and administration of firewalls, routers, switches, wireless access points, and wireless LAN controllers.

Ordering and administering ISP, MPLS, MoE, and other WAN circuits.

Working knowledge of data, voice, video, and wireless communication.

Demonstrated hands-on experience working with networking technology (Router, Switch, Firewall, and Wireless).

Physical Requirements:
Must be capable of lifting up to 30lbs/15 kg.

Prolonged periods of sitting at a desk and working on a computer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.