OM AUTO PVT.LTD. Hiring for Customer Relationship Manager at Rae Bareli, Uttar Pradesh Full Time

• Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys.
• Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors.
• Maintains a case history file of all customer complaints and problems, documented with customer’s name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution.
• Reviews all post-sale service cases with the service manager once a month
• Coordinates customer follow-up programs.

• Other tasks as assigned

Job Types: Full-time, Walk-In

Salary: ₹8,086.00 – ₹10,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Fixed shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Rae Bareli, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)

Speak with the employer
+91 9554954090