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Private Jobs / Private Sector
OM AUTO PVT.LTD. Hiring for Customer Relationship Manager at Rae Bareli, Uttar Pradesh Full Time
Full Job Description
- Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys.
- Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors.
- Maintains a case history file of all customer complaints and problems, documented with customer’s name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution.
- Reviews all post-sale service cases with the service manager once a month
- Coordinates customer follow-up programs.
- Other tasks as assigned
Job Types: Full-time, Walk-In
Salary: ₹8,086.00 – ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Schedule:
- Fixed shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Rae Bareli, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
Speak with the employer
+91 9554954090