OMBI Infratech Private Limited Hiring for CCE (Customer Care Executive) at Gaya Full Time

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• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team

Job Type: Full-time

Salary: ₹8,086.00 – ₹16,640.60 per month

Benefits:

• Commuter assistance
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Ability to commute/relocate:

• AP Colony, Gaya, Bihar: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk – Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 25% (Required)

Speak with the employer
+91 9341888500
Application Deadline: 28/09/2022
Expected Start Date: 01/10/2022