ONIQ SERVICES PRIVATE LIMITED Hiring for Customer Service Representative at Gurgaon Full Time

PURPOSE OF POSITION

Candidate will be responsible to handle the queries and complaints from Flipkart customers on inbound calls.

PRIMARY DUTIES AND RESPONSIBILITIES

· Follow procedures methodically to accurately respond to customers on Call.

· Provide quotes and information to customers related to their product.

· Provide information including Delivery time and other quires related to product.

· Fulfill invoice requests on purchased products.

ELIGIBILITY-

• Should have minimum 6 months experience in BPO. Freshers also considered.

• Should be proficient in spoken and written English & Hindi

• All agents to be cross skilled to manage all channel interactions

• Male candidates should be comfortable working any 24/7 shift.

• Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹17,000.00 – ₹19,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Weekend availability

Supplemental pay types:

• Performance bonus
• Quarterly bonus

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Speak with the employer
+91 7079311608