Full Job Description
Excellent Opportunity with OptiSol, Fun loving organization. We are looking for a talented and highly motivated Admin Executive to work from our team & company for Chennai location.
Experience: 2+ Yrs
Salary Range: 2 to 2.4 LPA
About OptiSol
OptiSol a full services digital solution partner for Start-ups and Enterprises worldwide. We are 100% Agile embracing modern application development strategies. People and Culture are our greatest differentiators. We are fun loving company & growing stronger with a 400+ team together as a family.
We are “Great Place to work-Certified“
Important Note:Work Mode: Work from Office
Alternate Saturdays are working days.
Technical Skills:
Must have knowledge of Computer Hardware/Software/Mac
Good knowledge of LAN/WAN networks, TCP/IP protocols, network technologies,
Experience in managing office 365 Apps (outlook, office, One Drive, SharePoint) and MS Teams
Experience in Installing and configuring new hardware and software installation and replacement
Experience in handling PRI line, ISP line, EPBAX, CCTV and Access control devices.
Knowledge about Proxy and VPN technologies
Knowledge in Cloud solutions
Good knowledge in MS Word, MS Excel, PowerPoint, MS Flow and Planner
Must have knowledge in Desktop central applications.
Responsibilities:
Provide technical support and troubleshoot user & client-related issues (Hardware, Software, Applications) through direct/remote & resolve them within SLA.
Installing OS through SCCM and update appropriate drivers/firmware
Perform system maintenance as per given schedule, system performance tuning
Coordinate with hardware and software vendors on service level issues
Ensuring routine processes are documented and kept up to date
Timesheet updating, updating each ticket status in Ticketing Tool, Audit documents update
Maintaining Asset Inventory.
Perform L1 network maintenance and system upgrades including service packs, patches, hotfixes and security configurations.
Coordination with Global team on demand for user issues
Monitor performance and ensure system availability and reliability.
Liaise with other IT personnel for problem resolution
Must be able to provide after-hours on-call support.
We are a tribe of happy people obsessed with customer success.
Experience the Life at OptiSol
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