Oracle Hiring for Process Specialist –Order to Cash at India Full Time

Job Description

Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.

You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.

Job duties are varied and complex utilizing independent judgment. May have project lead role. Excellent written, verbal, interpersonal, and analytical communication skills. Negotiation skills. 5 years experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred.

Responsibilities

1. Plan, Organize and Conduct Process Training Schedules for New Hires

2. Coordinate with Trainers and Management for ensuring timely delivery of Training Programs

3. Maintain and Update process Training Materials to ensure accuracy of content

4. Proactively Identify areas where the Quality concerns are apparent within the team and share with respective Front Line Managers.

5. Focus on improving the CSAT Scores of the team by partnering with stakeholders.

6. Be part of any fusion readiness testing’s

7. Maintain and Publish On-Boarding and Training Metric Dashboards

About Us

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.