Full Job Description
Excellent troubleshooting skills on Data Center technologies.
Manage Customer Service support & Improvement Program in order to increase customer satisfaction.Working knowledge on Incident and change managementAbility to drive the projects end to end.Maintain a high degree of technical knowledge of all Orange Business Services products, services, and solution sets.Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support
about you
Hands on experience on Cisco and Junipor products, especially data center products.Ability to engage and partner with customer and internal staff as required.Ability to identify problems and work to resolution as required.
Must be skilled on NSX-T
Ability to work in a virtual team environment.Should be a team player
additional information
NSX-T Knowledge will be prefered.
department
Orange Cloud for Business
contract
Regular
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