Orange Business Services Hiring for Senior Engineer Integrated Ops at India, India Full Time

Job Description

About the role

To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets

About you

Any Degree or Diploma in Electronics/Computers or science required.
CCNA, CCNP
2-4 years of Industry experience, preferable service desk in a customer support in the telecommunication industry. 2 year of relevant technical experience. Change and incident management activities

Escription Type

Additional Information

Description ID

Additional Information

Visibility

Internal and External

Good network support knowledge and experience .
Service oriented, customer focused with good customer service skills .
Good networking/communications background .
Experience in one or more of the following: Network, Firewall’s / Security / Checkpoint or Web Hosting Network, LAN/WAN topologies and protocols, Server protocols, Desktop products.Cisco/Nortel Technologies, IP Telephony,Satellite, Systems/Network Management.
Good interpersonal skills .
Good time management, organizational and communication skills .
Ability to work under pressure .
Ability to deal with multiple tasks .
Proactive, self motivated and determined attitude .
Problem solving skills .
Able to cover Flexible working hours/shift patterns as and when required (24*7).

Additional information

Knowledge of SDWAN and Wireless Technology will be an added advantage

Department

Customer Services & Operations

Contract

Regular