Orcapod Hiring for Customer Support Executive at Bengaluru, Karnataka Full Time

Location – Return to office (work from office mandatory) Bangalore

Shift time – Mandatory working UK Rotational Shift

Working days – 5 days a week, Rotational week offs

Experience: 1 – 5 years

Salary: up to 34k take home.

Should be Fully vaccinated

Flexible to switch activities and roles internally within process and within the deal/project.

Job description: Customer Service Representative

Responsibilities:
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

Candidate expected interactions are within Candidate team and direct supervisor

Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work

Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

Candidate will be required to help in the overall team’s workload by managing Candidate deliverables and help the team when required

Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

Role:Customer Retention – Voice / Blended

Salary: 2,50,000 – 5,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Temporary/Contractual

Key Skills

international voice processcustomer support

Education

UG:Graduation Not Required

Company Profile

Orcapod Consulting Services Private Limited

Orcapod is a Leading Consulting & Technology Staffing Company, Providing Broad Range of Services and Solutions in Business & IT Consulting, Talent Supply Chain Management and Operational Improvement.

Orcapod Consulting work with Global and Indian Companies providing assistance in their critical IT & Business improvement initiatives. We work with our clients to improve their business operations by combining its expertise in the areas of Business & IT Consulting, Outsourcing, Operations Transformation and Services Optimization. Our experienced consulting workforce complements the CIO organization and helps it deliver more within its budgets & demanding schedules.

Our Technology Staffing Services offer Talent-On-Demand Solutions to Solve Human Capital needs of Our Clients, helping them meet their Business and Strategic Objectives. Our Integrated Approach towards Talent Supply Chain Management [TSCM] includes Solutions like Conventional Staffing, Rebadging, Employee Lifecycle Management, Master Vendor Program, Hire Train & Deploy and Build Operate & Transfer. Our Ability to Attract and Retain a high performing workforce ensures that our clients meet their business commitments.