Responsibilities:
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Candidate expected interactions are within Candidate team and direct supervisor
Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work
Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
Candidate will be required to help in the overall team’s workload by managing Candidate deliverables and help the team when required
Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
International Voice Process
Responsibilities:
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Candidate expected interactions are within Candidate team and direct supervisor
Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work
Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
Candidate will be required to help in the overall team’s workload by managing Candidate deliverables and help the team when required
Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
Contract Duration 6 months (Expandable)
Location – Bangalore
Shift time – UK Shift
Working days – Rotational work week (Should be flexible to work for 6 day a week as per business requirement)
Fully vaccinated
Education – Graduates & Undergraduates ( with International Voice Exp )
Flexible to switch activities and roles internally within process and within the deal/project.
Role:Customer Success Associate
Salary: 50,000 – 3,00,000 P.A.
Industry:BPO / Call Centre
Functional Area:Customer Success, Service & Operations
Role Category:Customer Success
Employment Type:Full Time, Temporary/Contractual
Key Skills
International Voice Process
Education
UG:Graduation Not Required
Company Profile
Orcapod Consulting Services Private Limited
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Company Info
Contact Company:Orcapod Consulting Services Private Limited
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