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OTTO CLOTHING PRIVATE LIMITED Hiring for Customer Service Representative – Chat Process (Social Media) at Chennai Full Time
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Customer Service Representative – Chat Process (Social Media)
- Work From Office – Location T.Nagar – Salary Gross 15,000 only.
- Office Timing (9 AM – 5 PM)
Build sustainable relationships and trust with customer accounts through open and interactive communication
Manage large amounts of Chats & Customers.
Identify and assess customers’ needs to achieve satisfaction.
Follow communication procedures, guidelines and policies.
Keep records of customer interactions and file documents.
Requirements and Skills
Ability to multi-task, prioritize, and manage time effectively.
Knowledge about MS Office & Social Media Messengers.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Job Type: Full-time
Salary: Up to ₹15,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Working from Office only YES/NO?
- Salary will be Gross 15,000 only if you accept Yes/No?