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Private Jobs / Private Sector
Pearl Organisation Hiring for Inbound Customer Service at India Full Time
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Job description
- Handling inquiries / complaints from customers, targeting the satisfactory closure.
- Developing relationship with premium clients, thus enhancing the business.
- Providing help and advice to customers using the organizations product or services.
- Communicating courteously with customers by telephone, email, letter and face to face.
- Revert to the clients thus confirming the service.
- Complaint management
- Finding ways to measure customer Satisfaction and improve services.
- Keeping accurate records of discussions or correspondence with the clients / customers
Requirements:
- Excellent communication skills
- Proficiency in English is mandatory
- Convincing and Negotiable skills
- Bachelor degree
Job Type: Full-time
Salary: ₹10,000.00 – ₹37,000.00 per month
Schedule:
- Day shift
Work Remotely:
- No
Speak with the employer
+91 9456116107