Pinkerton Hiring for Lead Operator at Hyderabad, India Full Time

Lead Operator

Hyderabad, Telangana – India

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.

Job Summary:

The Lead Operator assigned to one of Pinkerton largest global clients will support Corporate Security’s GSOC. Lead operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

Essential Functions:

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.

• Responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe.

• Conducting ongoing review of multiple systems and sources to detect potential risks.

• Notifying and coordinating corporate response by distribution of advisories and other communications.

• Oversee quality control and oversight for all production, support, and staffing functions in conjunction with the India Supervisors.

• The Operator II is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image.

• All other duties, as assigned.

Education, Experience, and Certifications:

Graduate or equivalent required Prior experience in a security operations center, TOC, or similar. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Strong Customer Service skills

• Excellent written and verbal communication skills

• Ability to read, write, and speak clearly in English.

• Ability to multitask in a fast paced, at times stressed work environment.

• Strong team player

• Comfortable with high-tech work environment, and constant learning of new tools and innovations

• Flexibility to work all shifts, and willingness to assist the team with overtime when needed.

• Proficient in Microsoft Windows and Office Suite.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.

• Exposure to sensitive and confidential information.

• Regular computer usage.

• Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers.

• Occasional reaching and lifting of small objects and operating office equipment.

• Ability to adjust focus between close and distance vision.

Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.