Telesales is the selling of products or services through the telephone or WhatsApp. The aim of telesales is to build repeat business through excellent customer relations. Telesales representatives contact customers to promote offers or to set up appointments to support field sales representatives.
As a telesales representative, you reach potential and existing customers directly by phone or WhatsApp to encourage them to buy your company’s offers. There are two types of telesales: inbound and outbound. Inbound agents receive calls from prospective and existing customers while outbound representatives call leads to generate sales.
Telesales requires you to be patient, persuasive and persistent. You also need exceptional communication and phone skills, typing experience and the ability to thrive in an office environment.
Job Type: Full-time
Salary: ₹14,000.00 – ₹16,000.00 per month
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