Popular Mega Motors Hiring for Service Advisor at Palghat, Kerala Full Time

Responsibilities

• Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
• Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle.
• Manage and oversee the dealership’s workflow and schedule.
• Call customers to advise them about service changes or vehicle pick-up times.
• Maintain positive customer relationships to ensure repeat business.

Requirements and skills

• Proven work experience as a Service Advisor or similar role
• A strong understanding of automotive technology and the automotive industry
• Proficiency with industry-specific software
• Excellent customer service, interpersonal and communication expertise
• Strong organizational, decision-making and problem-solving skills

Job Type: Full-time

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Morning shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Palakkad, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Service Advisor: 3 years (Preferred)

Speak with the employer
+91 8589066635