Premsons Motor Udyog Pvt Ltd Hiring for Customer Care Executive at India Full Time

Customer Support Executive Job Description Template

We are looking for a qualified Customer Care Executive to look after-sales support and car service related queries and customer feedback.

Primary work responsibilities:

• conducting customer satisfaction surveys to understand what areas of the company’s services need improvements.
• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.

Customer Support Executive Requirements:

• A bachelor’s degree in administration or a related field.
• A minimum of 3 years experience.
• Excellent interpersonal and written and oral communication skills.
• Ability to lead a team.
• Computer skills.

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹9,000.00 – ₹11,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Performance bonus

Education:

• Bachelor’s (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Speak with the employer
+91 7360016601