Customer Relationship manager in Mumbai.
Job description:
Ensuring all customer requirements are fulfilled and the customer is satisfied.
Coordinate with customers for sales order and inform the same to respective team for punching the sales order in the system
Proactive participation in informing customers on schemes and obtaining new orders
Managing receivables and follow up for collection with customers
Escalation to management in case of overdue receivables
Regular reporting of receivables based on ageing to management and other teams
Addressing any customer related complaints w.r.t. orders,dispatches and collection
Information and coordination with accounts team to knock off receipts against outstanding sales invoices
Qualification – Mcom/MBA
Relevant Experience – Minimum 3 years of experience in managing customer requirements related to sales and managing receivables. Specialisation in manufacturing sector is preferred
Soft Skills – customer interaction skills, proactiveness and outcome oriented approach
CTC: 6 to 7 lacs depending upon the experience
Note: No bond for this position.
Job Type: Full-time
Salary: ₹35,895.23 – ₹45,081.43 per month
Schedule:
Experience:
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