Prodigy Game Hiring for Key Account Manager at Bangalore Full Time

Prodigy is operating, hiring, and onboarding remotely.

Prodigy Education is a global leader in game-based learning and is one of the fastest-growing EdTech companies in North America. Our mission is to help every student in the world love learning, motivating millions worldwide via fun, secure and accessible curriculum-aligned gameplay experiences. Visit www.prodigygame.com to learn more.

The India team’s vision is to establish Prodigy as the most used and trusted supplemental mathematics product in Indian private schools. Our team members are leading Prodigy’s international expansion and are paving the way for our entry and financial sustainability in geographies which are vastly different from those of developed western markets. We envision a future where Prodigy becomes a household name in India, and students use it everyday – be it for math homework from school, as an out-of-school tutoring program, or just for the love of the game.

Your impact at Prodigy can be summed up in these words: Passion for Sales, Customer Retention and Customer Happiness. Together, we’ll work to support students, parents and teachers in having a positive learning experience which ultimately contributes to our India team’s revenue growth. Ensuring that data, insight, and results are communicated to key stakeholders and the wider business audience providing advice on learnings and how to improve going forward. You will play an integral role in building a trusting relationship with Prodigy. You’ll also analyze customer feedback, negotiate with customers, implement retention strategies, and compile reports for sales managers

Your Impact:

• Drive the renewal discussion with partnered schools in your assigned geographic location, with an increase of min 10% revenue on the previous year Deal value
• Collection as per the company’s payment terms for the existing partnered and renewed schools
• Drive the quarterly in person visits with the partnered schools to discuss the progress and areas of improvement
• Build a remarkable relationship with the school’s key decision makers and principals
• Drive customised product training programs once in a quarter for all the partnered schools along with the assigned customer success manager
• Be the voice of customer (VoC) for Prodigy’s internal teams
• Monitor customer health and identify customer churn risks
• Work closely with the sales team on upsells and cross-sells
• Analyse customer data and provide proactive feedback to the concerned team within the organisation.
• Retain and maintain 90% of the schools in your portfolio.
• Take on special projects as needed.

Who You Are:

• Bachelor’s degree in sales, marketing, or related field.
• Experienced in B2B sales, with 3-5 years experience in solutions selling and an understanding of subscription business models
• Able to effectively identify customer needs and communicate the value of Prodigy and present to key stakeholders in schools, excellent customer service skills and strong conflict resolution skills.
• Tech-savvy: You delight in and have experience effectively troubleshooting computing and mobile technology

Our Core Technologies:

• Salesforce
• Yesware
• Zoom

Working at Prodigy

Our passion is our mission – to help every student in the world love learning! Together we are improving accessibility to education for students worldwide, and that’s what drives us to do our best everyday. Our culture centred around having a Growth Mindset and Extreme Ownership enables us to do great work while developing ourselves and each other in the process. As one of the fastest growing EdTech companies in North America, we have won industry accolades, including being named one of Canada’s Top Growing Companies in 2021. Prodigy employees enjoy competitive total rewards including stock options and health benefits, as well as a learning and wellness fund. We value the importance of togetherness and host frequent and fun team events to stay connected and build relationships. Our hybrid work arrangement gives employees the flexibility to choose whether they work from home or in-office based on what works best for them on any given day. We encourage employees to visit the office from time to time for company and team events.

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Please note: the privacy and security of our users is of the utmost importance to us, and all employees will be expected to act in accordance with Prodigy’s stringent security policies._

Follow us @ProdigyCareers on Twitter and Instagram to learn more, or visit our Culture Blog at www.prodigygame.com.

Come as you are. We believe the power of our collective potential will transform education. We are building towards a diverse, inclusive, and equitable workplace to empower and create access and opportunity for all. We welcome applications from people from all underrepresented groups, including (but not limited to) people of any gender, age, or religion, members of the LGBTQIA2+ community, BIPOC and other underrepresented races and nationalities, people with disabilities, veterans, and anyone who may contribute to the further diversification of Prodigy Education. If you feel like you don’t have all the qualifications for this position and are willing to use your initiative to learn the rest, we’d still love for you to apply!

Job Type: Full-time