ProKarma Hiring for IT Implementation Manager at Any Where, India Full Time

About Catalyst

The Concentrix Catalyst team leads the experience design and engineering at Concentrix, with a footprint of 22 global offices and 11 global delivery centres.

We are thinkers, designers, makers, and builders. Our team of engineers globally is focused on driving business outcomes for the world’s most customer-obsessed companies. We combine great design and leading-edge technologies to create significant, enduring, and high-impact experiences for brands and their customers.

Since our founding, we’ve worked hard to build a place of belonging and responsibility. We’re committed to cultivating diverse perspectives, running our global business sustainably, and uplifting our communities however we can. We take pride in our staff’s experiences as we invest in their learning and future. Professional development encompasses everything you do in your role, from hands-on experience and exposure to new challenges to mentorship, supplemental courses, and training.

Know your role in Catalyst

Job Description

Job Level

Sr. Associate (4+ years of experience)

Specific skill set required

· Experience of implementing solutions in ServiceNow or Dynamics365

· Experience on ITIL standard methodologies

· Stakeholder Management, Build reports

Professional qualification

B. E / B. Tech / M. Tech

Work Experience

Total experience of 4+ years with relevant exp in Primary Skills for 4 yrs.

The key job responsibilities include the following:

• Min of 4 years of experience in implementing IT solutions to large enterprise

• Proficient in spoken and written English

• Min of 2 years of experience working with external customers and managing customer projects

• Provide leadership and subject matter expertise during design & implementation phase

• Making recommendations to improve business processes and drive changes

• The candidate will work closely with business stakeholders, customers, IT and support team to drive the lifecycle of implementation

• The candidate will follow ITIL standard methodologies in implementing, handling, and delivering services

• The candidate should be able to build reports, status report for the implementation project and setup cadence to update the relevant stakeholders

• Ability to identify the implementation risk early, work out the mitigation plan and drive the change

• Experience of implementing solutions in ServiceNow or Dynamics365 or any SaaS platforms is an added advantage

• The candidate will be the single focal for all details of the implementation

The key skills required.

• Experience of implementing solutions in ServiceNow or Dynamics365

• Experience on ITIL standard methodologies

• Stakeholder Management, Build reports

Why Should I Join Concentrix Catalyst?

At Concentrix Catalyst, we value mutual respect, transparency, learning, and self-improvement.

You should join Catalyst if:

+ + You want to solve exciting technical and human problems.

• You love the opportunity to work with new tools and technologies.

• You want to pick up skills that aren’t directly connected to your job.

• You’re a team player who enjoys working in a collaborative environment.

• Any B. E / B. Tech / M. Tech

• Any other certification will be an asset

Requisition ID: 2022-39179

External Company URL: jjoplin