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Ptosh Hotels Hiring for Guest Service Agent – Remote – night shift at Mumbai Full Time
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A Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants. Welcoming guests in a friendly and professional way. Addressing and escalating customer complaints and providing information about facilities, programs, and other services.
Job Type: Full-time
Pay: ₹15,000.00 – ₹25,000.00 per month
Schedule:
- Night shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Speak with the employer
+91 7875432569