PwC Hiring for Internal Firm Services- Administration- Manager- Kolkata/ Hyderabad/ Bangalore at Bengaluru, Karnataka Full Time

Full Job Description
Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS – Administration

Management Level

Manager

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

As part of our Internal Firm Services, you’ll provide strategic oversight, manage operations, and develop policies for all aspects of the Administration team.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm’s/client’s expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm’s code of ethics and business conduct.

Single Point of Responsibility to manage PwC facilities and its operations staff to deliver the expected service levels to the business within the projected budget.
Reports to Admin Lead – any major/minor breakdown which will affect the building occupants
Supervises activities pertaining to all transport, soft services, and engineering services.
Co-ordinates with Facility Management Team for Annual Maintenance Contract (AMC). Ensure service providers carryout regular checks & balances & attend break down maintenance activities.
Coordinates with In-house Facility Management Team for PPM.
Get updates of PPM schedules and mainten PPM records in designated files & PPM schedule tracker.
Ensures all the AMC of equipment’s mentioned in AMC tracker. Ensure the equipment’s are serviced on time and service report submitted to the Facility Head/Admin Lead.
Regularly reviews with Key Account Manager and highlights any operational discrepancies if any related to location facilities and report to Admin Lead.
Interacts with business regarding any issue pertaining to the location.
Ensures that team members/ vendors meet all safety guidelines/ requirements.
Maintains all service records and test certificates.
Analyses/ Recommends solutions on the complaints.
Reviews all check lists/log sheets on a regular basis to ensure smooth operations.
Monitor Asset Management as per PwC expectation requirement.
Regularly checks/amends checklists, operations steps, and spare parts consumption in consultation with reporting manager.
Maintains proper inventory and tracks stock and consumption of all consumables and supplies pertaining to the services managed by service providers and inhouse team.
Implements safe work practices.
Ensures 100% statutory compliance by contractors like ESI, PF, insurance etc.
Responsible for on time submission of SRN and GRN.
Coordination with Builder on behalf of PwC.
Coordination with business and internal firm services departments for resolving local issues.
Coordinate all transport activities and ensure smooth operations in all the sites.
Coordinate all the security activities and ensure smooth operations in all sites.
Coordinate all the facility and admin activities and ensure smooth operations in all sites.
All audit process should be implemented in coordination with Admin Lead.
Any job assigned by Admin Lead to be taken up for timely closure and be responsible to report the status.
Adhere to PwC SDC core values.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

June 30, 2023