Full Job Description
Company:
Qualcomm India Private Limited
Job Area:
Information Technology Group, Information Technology Group > IT Engineering
Qualcomm Overview:
Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age – and this is where you come in.
General Summary:
Qualcomm IT is seeking an experienced engineer in the Storage domain to support operations for our global footprint.
Job Description:
This person will be a member of a global 24/7/365 IT infrastructure operations team focused on enterprise backup and recovery. This role specifically is focused primarily on administrating and providing support for Enterprise data protection and self-service restores. Our IT engineers can expect to work with cutting edge technology in a large, fast-paced, and dynamic enterprise environment.
Responsibilities:Provides T1/T2 support to the Veritas NetBackup backup, NetApp snapmirror backups, Rubrik / Igneous and Cohesity infrastructure.Monitor and troubleshoot service availability, capacity, and reliabilityPerform restore & ediscovery requests as requiredPerform system maintenance such as OS and application patchingCapacity planning for service architecture including licenses and storage usageLifecycle management for device archivesInterface with other internal IT teams and external vendors for partnering and supportAttend internal operational review meetings to gather feedback, address issues, address concernsConduct monthly meetings with vendor support on service quality, operational issues, roadmap, etc.Use, create, update scripts & dashboards used to increase efficiency, spot trends, and reduce errorsMaintaining documentation and knowledge base (Confluence, Sharepoint, Servicenow Knowledge Base) for both service desk and Tier 2 operations consumptionKPI & compliance reportingExperience with these tools and technologies preferred:Veritas NetBackup 8.X.X.Oracle and Spectralogic tape libraries.Intermediate level knowledge on NAS and SAN technologies.Netapp clustermode operations (with focus on data protection options like Snapmirrors).Cohesity Data protect.Operating systems like Linux and Solaris.Aptare Reporting or custom reporting.Automation using any one of (Python, Perl or Shell).Basic knowledge on Ansible is desired.
‘• Sound knowledge in end-to-end backup / storage activities
Manage systems to provide insight into utilization, and configuration Ability to manage/handle Sev 1 tickets on priority and work in night shifts.Analytical/problem solving ability. Time management and organizational skills Ability and desire to learn new skills quicklyExcellent communication skills, both verbal and written
‘• 5 years of relevant Backup technologies. Prefferably Netbackup
Ability and willingness to learn new technologies and processes, and quickly apply themAbility to multi-task, balance competing priorities and follow up in a timely mannerAbility to work seamlessly with both vendors and internal stakeholdersAbility to collaborate with cross-functional team to achieve common objectivesAbility to identify and drive continuous improvement on technology solutionsAbility to identify and drive efficiency improvement initiativesAbility to escalate critical issues to internal and/or 3rd-parties, as appropriate, and communicate status and resolution to the team.Ability to work in a team environment as well as independently while making sound decisionsComfortable working in a performance-based and structured environment while demonstrating high ethical standardsGood knowledge of industry toolsApplicants: If you need an accommodation, during the application/hiring process, you may request an accommodation by sending email to accommodationsupport
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
If you would like more information about this role, please contact Qualcomm Careers.
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