QuEST Global Engineering Hiring for Training Administrator at Bengaluru, Karnataka Full Time

Full Job Description
The candidate will be a part of a team supporting a customer business unit for administration of the training programs, training material and records on the Learning Management System (LMS) portal.
Manage training roles in the LMS as per directions from Site Training Advisors, including assigning training roles to users, creating new roles, retiring roles etc.
Capture training completion records for ILTs/Practical Demos in the LMS portal and ensure that such trainings don’t appear as gaps in the user’s training plan.
Manage user profiles in the LMS, including security profiles, training roles, organization details etc.
Upload training materials (documents, SCORM files etc.) on the LMS.
Work with the team members to understand specific project requirements from the site and implement those in the LMS portal.
Analyze discrepancies in the training data and records in the LMS and work with the team members to perform the clean-up activities.
Handle and respond to various types of user queries related to training plans, completion records etc. within the agreed SLA.
Extract different training reports from the LMS for first line and second line supervisors as per the agreed frequency or upon request.
Use authoring tools (articulate studio/storyline) to create training assessments and web-based trainings.
Participate in continuous improvement programs by identifying ideas for process improvement and cost savings.
Create and maintain project trackers, workflow documents, instruction documents and other documents as may be required for the stakeholders.
This role requires to work in Global customer timings

Desired Skills:
Learning Management System: 3-5 years of hands-on experience on any of the leading LMS applications (SumTotal, SABA LMS, CSOD, SuccessFactors)
MS Office: Intermediate level knowledge of MS Excel, MS PowerPoint and MS Outlook.
Communication: Excellent verbal and non-verbal language skills (to be able to comprehend user queries and also respond appropriately)
Other skills (NOT Mandatory but good to have): Exposure to any of these tools: Articulate Studio/Storyline, Translation Management System, Adobe Creative Cloud.

Education Type

Associate Degree-Arts

Job Type

Full Time-Regular

Experience Level

Entry Level

Total Years of Exp

3 – 6