Railofy Hiring for Call Center Manager at Mumbai Full Time

About Railofy:

Railways is the backbone of this country. However the passenger experience is broken across the board. Starting with food, where the food served in pantries & platforms is not fit for human consumption, Railofy is on a mission to create the largest & the most trustworthy brand in this space. Since launch in Jan 2022, Railofy has scaled to become a leading online food brand in each of the stations that it operates.

To know more: www.railofy.com (mobile only)

Job Description: Call center experience is critical to customer experience & the eventual brand building. This role will require you to build and lead a call center (10-12 people) from scratch which will involve training, setting processes, choice of technology platform, day to day management and call audit & quality.

Must Skills: Has prior experience in managing call center. Should have a good sense of what it would take to build a quality call center from scratch.

Compensation: Based on your last CTC

Also, please do add a line or two on why you make a good fit?

Job Type: Full-time

Salary: ₹600,000.00 – ₹1,000,000.00 per year

Schedule:

• Rotational shift

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)

Speak with the employer
+91 9113649589
Expected Start Date: 30/01/2023