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Job Summary: Responsible for managing the front office activities and addressing queries if any. The role also entails checking on availability of doctors and make sure the appointments are accurately planned.Provides information about Doctors availability, Consultation time, appointments and booking the time slots for surgical procedures etc.To greet patient and understand their problems and guiding the patient to respective concerned doctor.Scheduling the appointments of the doctors and ensure patients go in according to their time slots.Overseeing the turnaround time of the doctors & managing their appointments accordingly.Educational Qualifications: B.ComWork ExperienceHaving 3-4 years of experience in hospital IndustryProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesCustomer-oriented approachExpected Deliverables Front office administration.Maintaining necessary documents and registers.100% Documentation and audit readinessEnsure Customer satisfactionHandle complaints and customers’ requestsAdhere to hospital wide policies.Job Type: Full-timeSalary: ₹17,000.00 – ₹22,000.00 per monthBenefits:Health insuranceProvident FundSchedule:Rotational shift
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