Randstad Hiring for customer advisor at Saharanpur, Uttar Pradesh Full Time

• Enquiry generation and Prospecting (Inbound/Outbound calling, Walk-ins, Events, Referals etc.)
• Well versed with New Products, its understanding and updates.
• Event Planning and execution (ATL/BTL Activities), especially in areas of Low MS.
• Ensuring Sales Initiation and proper & complete filling up of enquiry forms (Green Form)
• Ensuring Follow up of all enquiries till closure, Updation and detailing of all lost deals
• Product Demo & Test Drive to all prospecting customers. Ensuring proper upkeep of Test Drive vehicles, Pre and Post Test Drive vehicle feedback filled on daily basis.
• Root Cause Analysis of all Lost cases
• Ensure proper and complete filling up of Yellow form, booking document and commitment form
• Ensure Vehicle condition during unloading of billed vehicles, Pre Delivery Inspection checklist are being filled properly and documented accordingly.
• Ensure proper and timely delivery is processed for customer, in case of unforeseen delays necessary communication is made accordingly.
• Ensure Proper filling of Instant feedback and Instant re

skills

Customer Advisor, Showroom sales

qualification

Any