REALATTE DIGITAL Hiring for Client Relationship Manager at Mumbai Full Time

We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.

To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.

Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

• Understand client needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve client complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and client service processes
• Aim to preserve customers and renew contracts
• Approach potential clients to establish relationships
• Gain solid knowledge of competitors

Requirements and skills

• Proven experience as a Client Relationship Manager
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• Experience of 5 Years in Client Relation.

Job Type: Full-time

Salary: ₹70,000.00 – ₹100,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Morning shift

Ability to commute/relocate:

• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Client Relationship: 5 years (Preferred)

Speak with the employer
+91 9833788273