• Achieve and exceed sales target for category
• Enhance conversion ratiosand average transaction values • Counsel customers
• Deliver customer servicecustomer service levels
• Constantly update knowledge on product and sellingdepartments/services
• Ensure stocking of products and display with adherenceis able to deliver high quality customer serviceof the highest standards
• Cross selling and up selling
Adhere to properpromotions etc.
• Interact accurately with JDC/HO teams so that the store teamquantitative reports to management on customers, sales, stock, competition,skills • Deliver sales and customer service of the highest standards
• Resolvestock management procedures
Be vigilant without adversely affecting thetheir grievances and complaints by effectively liasoning with relatedto standards
• Assist in stock staking
• Provide necessary qualitative and
Undergraduate/Graduate
0 to 6 years
Communication Skills
Listening skills
Customer Centricity
ProblemSolving
Selling Skills
Job Description Solution assumption differences Higher customer expectations and demands (massive reporting requirements) Lengthy back and forth BCP discussions bringing...
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