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Private Jobs / Private Sector
Reliance Retail Hiring for Showroom Manager – Reliance Jewels at Bhubaneswar, Odisha, India Full Time
We have Showroom Manager – Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only.
- Bhubaneshwar, Odisha
Key Responsibilities –
- Plan retail KPIs for achieving AOP
- Overlook achievement of GSS number and value targets, driving through store team
- Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.
- Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty
- Implementing SOPs for VM/ Marketing at stores.
- Lead and manage the team effectively to ensure alignment with business objectives and high performance.
- Ability to handle and resolve conflicts in a constructive manner.
- Building culture of trust , integrity and respect in stores
- Develop & provide opportunities to store employees through various step up programs
- Develop functional capabilities in employees through appropriate training interventions
- Adaption of driving sales through omni channel
- TAT to be followed for customer complaints
- Ensuring availability manpower for planned training programs
Key Performance Indicators –
- %LFL Growth
- % Walkin Target
- % Increase in BER
- Improve Diamond & Silver share in store
- % conversion
- Increase ABV
- Mystery audit score
Functional Competencies –
- Showroom Operations Effectiveness
- Customer Orientation
- Planning & Organizing
Behavioral Competencies –
- Nurturing
- Result Orientation
- Growth Mindset
- Communication & Rapport Building