Rise Network Physiotherapy Clinic is a leading healthcare facility dedicated to providing exceptional physiotherapy services to our community. Our team of highly skilled professionals is committed to helping patients regain their mobility, reduce pain, and improve their overall quality of life. We are seeking a dedicated and friendly Front Desk Staff member to join our team and contribute to the success of our clinic.
As a Front Desk Staff member at Rise Network Physiotherapy Clinic, you will be the first point of contact for our patients and play a crucial role in ensuring a positive and welcoming experience. You will be responsible for various administrative tasks and providing excellent customer service, ensuring smooth clinic operations.
Key Responsibilities:
Patient Reception: Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.
Appointment Scheduling: Schedule patient appointments accurately and efficiently, optimizing clinic scheduling software.
Patient Registration: Collect and verify patient information, insurance details, and medical history accurately during check-in.
Insurance Coordination: Verify patient insurance coverage, process claims, and assist patients with insurance-related inquiries.
Phone and Email Communication: Answer phone calls and respond to emails promptly, addressing patient inquiries and directing them to the appropriate staff members.
Cash Handling: Collect payments, issue receipts, and maintain accurate financial records.Patient Information Management: Maintain electronic and physical patient records, ensuring confidentiality and compliance with healthcare regulations.
Clinic Maintenance: Maintain a clean and organized front desk area, ensuring a professional and comfortable environment for patients.
Support Clinic Staff: Assist physiotherapists and other clinic staff with administrative tasks as needed.
Patient Education: Provide patients with necessary information about clinic policies, procedures, and services.
Problem Resolution: Handle patient concerns and complaints professionally, escalating issues to the Clinic Manager when necessary.
Inventory Management: Monitor and order office supplies as needed.
Qualifications:
Working Conditions:
Job Types: Full-time, Permanent
Salary: ₹15,000.00 per month
Schedule:
Work Location: In person
Speak with the employer
+91 9833804541
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