Riviera Home Furnishings Pvt Limited Hiring for Ecommerce Account Manager (Wayfair) at Pānīpat Full Time

This role will primarily be focused on Wayfair, ensuring an appropriate strategy is implemented to achieve sales and profitability targets across our suite of products.

Note – Please do not apply if you have less than 2 Year experience with Wayfair.

Job Responsibilities

Plan and implement the E-commerce strategies and collaborate with the business team in the US for category growth in Home Décor for Area, Accent and other types of Rugs.

– Category Sales – Manage and expand category business across on Wayfair and other Marketplaces and achieve the category sales targets.

– Direct to Consumer – Manage Sales via Websites, Instagram Shopping, FB Commerce

– Analyze Category KPI – Analyze sales, demand, margins, returns, and inventory status to understand the health of the business and opportunities to deliver ROI and value to customers.

– Product Development – Work with the product development team to finalize the product designs, packaging, arrival timelines for launch planning.

– Product Launch – Work with the production and planning team to execute new product launches to ensure all aspects are well prepared to launch. Manage Product listing, PDPs, and Keyword Optimization.

– Order Fulfillment and 3PL Management – Sync with supply chain team and own the order fulfillment process for Wayfair, Websites, and other marketplaces.

– Competitive Research – Research on Pricing, New Product Introduction, Discount & Promotions. Familiarity with tools like Google Analytics, Helium 10, Salsify.

– Inventory Planning – Coordinate with the inventory planning team to set up monthly/quarterly inventory availability timelines.

– Marketing and Promotions – Plan and execute promotions like best deals, lightning deals, seasonal deals, etc. Strong grasp of social media is essential.

– Cross-functional – Regular collaboration with the production team, planning team, marketplace vendors and the business team in the US.

– Customer Support – Manage customer support issues and provide appropriate solutions to maintain high levels of Customer Satisfaction rating.

Required Skills and Qualifications

– Minimum 5 years of hands-on working experience in E-commerce marketplaces.

– Should have minimum 2 years category management experience on Wayfair

– Experience with Walmart, eBay, Amazon will be an added advantage

– Good understanding of Ecommerce Category Management, Assortment Planning, Market Research, and Analytics.

– Given the 24/7 nature of online shopping, may require irregular hours of work and be on call to handle any issues that arise.

– Computer savvy, ability to quickly learn IT systems

– Good communication and problem-solving skills

Job Type: Full-time

Salary: Up to ₹70,000.00 per month

Schedule:

• Day shift

Work Remotely:

• No