Rocket Software, Inc. Hiring for Information Developer I at Bengaluru, India Full Time

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description Summary:

Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners.

Rocket Software is looking for a dynamic Information Developer I to join our vibrant, global content team. Exhibiting a deep understanding of user and business goals, the ideal candidate crafts easy-to-use, effective content that contributes to customer success at every stage of the user journey.

Essential Duties and Responsibilities :

• With support, creates content for one software product

• Writes content that is focused on user goals and is accurate, complete, clear, concise, and grammatically correct

• Follows the direction of manager or team lead to update content and add small amounts of new content

• Uses authoring tools (oXygenXML Editor, DITA), technologies, styles, and guidelines

• Learns about the hardware and software associated with the assigned product, as well as the industry and the business domain

• Works closely with an editor on all content deliverables

• Tests all content in an installed, pre-release version of the product

Required Qualifications:

• Bachelor’s degree, preferred in Technical Communication, Journalism, English, or a technical discipline

• Fluent in spoken and written English

• Passion for learning minimalism and structured authoring

• Ability to quickly learn and develop expertise with content-authoring tools and technologies

• Ability to troubleshoot basic software problems

• Ability to learn new software and technology domains

• Ability to think critically about user tasks and terminology

Preferred Qualifications:

• Knowledge of DITAand HTML

Education:

Bachelor’s degree, preferably in Technical Communication, Journalism, English, or a technical discipline

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!