Job Description:
Setup and configure Veritas server/client and tape libraries Monitor daily Veritas activity and reporting to proactively avoid issues Modify and optimize backup schedules Improve automation and productivity of backups through scripting enhancements Troubleshoot and resolve missed and failed Veritas backups Interface with vendors for escalation of issues Processing of tapes for offsite storage Update Veritas policies and procedures
Good skills on performance optimization.
Solving complicated Hardware cases and Liaising with Hardware Vendor/Symantec support
Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA
Provide operational support on a 24×7 rotation basis.
Knowledge of HP DP is Added Advantage
Qualification:
Computing or similar subject related degree
Interpersonal sensitivity and customer responsiveness
Leadership skills
Excellent knowledge of the IT environment and its future trends
Ability to communicate complex technical contents plainly and simply
Strong consulting skills, flexibility and resourcefulness
Exposure to Customers Globally
Strong knowledge on ITIL Processes.
Certifications in relevant technologies
Skills mandatory:
1. 4 to 6 years of support experience
2. System administration skills on UNIX/Windows
3. Knowledge of tape drives and libraries
4. Good written and verbal communication skills
5. At least 4 years experience in Veritas Backup tool.
6. Experience in Veritas Appliance should be must.
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