Rupeek Fintech Hiring for Customer Care Executive – Bangalore at Bangalore Full Time

Post: – Customer Care Executive

Job Summary

Handling inbound or outbound calls and / or emails.

– Education – Graduation Only.

– Experience Criteria: – Must have min 1 year experience as Customer Care.

– Communication

· Excellent English skills – Ability to Speak, Write & Read

· Fluent Hindi skills – Ability to Speak

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JOB DESCRIPTION: –

• Handling inbound or outbound calls and / or emails
• Should be familiar with Customer Empathy, customer service.
• Reaching productivity that meets job standards, while working with speed and accuracy.
• Addressing Queries through Calls, Emails and Online Chat.
• Handling escalation (RM help-desk).
• Solving queries through inter-department co-ordination.
• Call Monitoring and Sending Quality report and give Feedback.

Note: – Candidate needs to have 1 years experience as customer care executive.

Job Type: Full-time

Salary: ₹25,000.00 – ₹35,000.00 per month

Schedule:

• Day shift

Education:

• Bachelor’s (Preferred)

Experience:

• Work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)