Saasvaap Hiring for Salesforce Admin at India Full Time

Full Job Description
JOB DESCRIPTION

We are looking for a Salesforce Administrator to join our team to ensure our company capitalizes on the benefits offered by our CRM system.
Salesforce Administrator responsibilities include creating user accounts,maintaining our sales databases,and training staff on the effective use of Salesforce products.
The role will assist where needed in day-to-day admin tasks such as the monitoring of support ticket queues,conduct testing and maintaining the platform,while providing expertise and best practices when implementing new functionality.
You will be working with a SF Developer to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.
We’re looking for someone with migration experience between separate SF instances.
Primary Responsibilities: • Perform Salesforce administrator functions including maintenance/updates,system backups, security, roles,profiles,sharing rules,workflows,and groups • Play a key role implementing our Salesforce architecture • Prioritizes projects based on business need, timing, and resources • Provide change logs and documentation on updates made to the platform including but not limited to:user audit trails,workflow processes,reporting,and analytics • Responsible for configuring and customizing the CRM environment based upon business and functional requirements • Responsible for providing governance and best practices with integrating new systems, installing 3rd party applications,and upgrading the Salesforce environment • Address user questions,aggregate and prioritize user feedback,and plan and implement Salesforce enhancements based on personal expertise,user feedback and organizational goals • Participate in cross-functional teams that address issues involving CRM and business operations,act in a consultative capacity to ensure Salesforce optimization • Identify and gather requirements,translating into best practice,scalable solutions with a focus on exceptional user experience • As part of the business,the Adminworks with functional leadership across the bus iness to capture business requirements for Salesforce, that improve sa les,AM and customer support processes,reporting,business analysis • Overseas and assists provision of technical assistance and training to end users, management, etc.
On-going production support • Keep abreast of and communicate new Salesforce features and functionality that can be leveraged by the organization.
Collaborates with SF groups across the wider WebMD org,representing the needs of Provider Services Required Qualifications: • 3+ years in Salesforce development/administration experience with a familiar ity with Force.
com applications • Bachelor’s degree from four-year college or university • Proven work experience as a Sa lesforce Administrator or similar role • Salesforce certified administrator or Salesforce advanced administrator certification • Cxceptlonal ability to create and maintain Salesforce databases • ExperienceIn creating custom objects, validation rules, workflows,process automation, reporting,and dashboards • Problem-solving abilities to identify and troubleshoot issues as they arise • Experience in performing Salesforce upgrades and ensuring successful integration • Detall oriented with excellent organization and project management skills • Proven analytical and problem-solving skills • Must be comforta ble communicating with all levels of the organization, have good interpersonal skills,and display good teamwork • Team player,self-starter,and motivated with the ability to multi-task while meeting deadlines • Can operate independently and prioritize work requirements with minimal supervision • Sound ethical judgment and the ability to be trusted to work with sensitive Information Preferred Qualifications: • Healthcare industry,prior Sales,and Training experience • Salesforce Administrator Certification • Experience with migration/coordination between separate instances • Experience with ANT Migration Tool or other Deployment Tools • Experience with Data Migration Tools • Hubspot/Eloqua integration experience • Experience with Salesforce.
com Web Services APls – Force.
com SOAP and REST basec!I Web Service APls, the Bulk API,and the Metadata API • Experience with Forecasts, ZynBit,Conga,Jitterbit, Steelbrick/Salesforce CPQ, SOQL or SQL • Experience and knowledge of Lightning Experience functionality and implementation • E)(perience with Apex.

EXPERIENCE

4-10

LOCATION

Kochi, Trivandrum, Bangalore, Mumbai

WORK TYPE

FullTime

TIME SHIFT

Day