Salesforce Hiring for Associate Systems Engineer (Salesforce Admin) at Hyderabad, Telangana Full Time

Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Products and Technology

Job Details

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Description :
Have you mastered the balance between creativity and technology? Do you want to be part of a company that is changing the way software is developed and used? The IT Salesforce System Specialist is responsible for line of business support on complex Salesforce implementations. The System Specialist will be the primary technical and process expert in their service area and will work in collaboration with developers, business stakeholders, and other technology teams that impact their end to end business process area of expertise. Daily activities will include, but are not limited to, resolving technical and functional support issues, performing trend analysis and identifying enhancements to reduce support requests, and collaborating with development teams to improve the design of new functionality. The successful candidate must be agile and able to support multiple priorities.
Responsibilities :
● Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases

● Proactively monitor services to identify issues

● Responsible for upkeep and maintenance of the production environment, Investigate and resolve incidents

● Maintains updated system documentation and Salesforce policies/procedures

● Actively transfers knowledge throughout organization, participates in knowledge sharing projects to develop best practices, leads knowledge sharing sessions, and mentors junior staff and new hires

● Perform tasks related to the day-to-day operations of several large implementations of Salesforce including managing user access, sharing model, creation and maintenance of custom objects and fields, handling bulk data migration, workflows, validation rules, page layouts, and troubleshooting of Apex and integrations

● Manages tasks and projects in a fast-paced support environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
Required Skills:
● 4-6 years previous Salesforce application development or support with a minimum 300-seat environment handling all aspects of CRM, case management and platform maintenance

● 2+ years of experience programming or supporting in Triggers , Apex Code and Visualforce Pages

● Experience with Salesforce developer toolkit including Force.com IDE, Migration Tool,lightning and Web Services

● Experience with sandbox and production deployments

● Excellent understanding of Salesforce’s Web Services

● Good understanding of Salesforce SOQL, SOSL and security model

● Experience with database concepts and data modeling capabilities

● Experience with Web Development using HTML, CSS and Javascript

● Understanding of best practices regarding Salesforce implementations, including design patterns, release management, deployment strategies, and testing best practices

Familiarity with source control and release management and experience using source control tools (eg. Git and Jenkins).

● Demonstrated ability to manage overall business initiative or several components of a large, complex project with direct experience in Agile and Scrum;

● Must be a self-starter and Salesforce enthusiast who thrives on working in fast-paced environment

● Strong team player with service-oriented attitude and customer focus

● Salesforce Developer Certified (PD1) and Salesforce Administrator (201)

● Bachelor’s Degree in Computer Science or other related technical field
Desired Skills:
● Master’s degree in relevant business or technical discipline

● Advanced Administrator (211) Certification

● Sales Cloud or Service Cloud Certification

● Familiarity with Splunk

● Experience with HTML/XHTML, jQuery, Javascript, AJAX, SQL, SOAP, REST, JSON, Apex, SOQL

Experience with Java and J2EE related technologies

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.