CRM & Channel Partner Manager: (5 yrs. Exp)Roles & Responsibilities : 1. Attend to existing clients.2. Accepting application forms for new bookings and ensuring that the booking form is logged in and a welcome email is sent to the client.3. Responsible for all client documentation like welcoming the clients through calls and emails, onboarding them by providing all the basic information regarding Stamp Duty & Registration process, GST, TDS and all other charges. They should also be responsible for sending Allotment Letter, Payment receipt, Buyer Agreement, Issuing Demand Notes/Reminders, Cancellation Letters, Stamp Duty letters, VAT letters, Bank NOCs etc.4. Coordination with Sales & Tele calling team for weekly updates on leads and converting cold leads to prospective leads for conversions.5. Keeping customers updated on the latest products in order to increase sales.6. Should know your competition and strategizing accordingly.7. Client Relations.8. Respond to customer service issues in a timely manner.9. Resolving customer complaints quickly and efficiently in coordination with Site Team.10. Handing over process.11. Supervise day-to-day operations in the customer service department.12. Maintain accurate records and document all customer service activities and discussions.Brand & Business Development :
Digital and Print Media Management (Electronic & Outdoor also)Maintain Channel Partner Registry and relations.Monitor Sales and Operational Results Based on Key Performance Indicators set by the Management.Represent Company at Industry Trade Shows.Maintain Marketing Material & All creative Source files & Print FilesJob Types: Full-time, Regular / PermanentSalary: INR300,000.00 – INR600,000.00 per yearBenefits:
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