Full Job Description
What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
SUMMARY
SAP Enterprise Cloud Services (ECS) is on a tremendous growth path. To prepare for the future growth journey we are searching a motivated colleague taking over responsibility as IT Procedure Owner driving standardization and automation in the center of a high-scale cloud environment. You will interface with a highly professional, global team of experts and architects from various teams inside ECS Delivery and the development organization. With standardization and automation, our team is enabling ECS Delivery operational units to delight our customers and deliver reliable services!
With your Cloud operations background in combination with SAP basis technology experience you will be a great addition to our team to actively drive standardization and automation projects. Further, we offer you the chance to be part of strategic projects introducing new technologies or tools in our environment.
THE ROLE
In your role as IT Procedure Owner for cross-product lifecycle management activities you are ensuring the definition of automated, reliable, and scalable Operations standards. In a first step you will ramp-up into SAP ECS most frequently used services guided by an experienced colleague until you take over ownership of one or multiple services/IT procedures and standardizing and automating it in close collaboration between Operations and Development. This will contribute to increasing operational efficiency by lowering manual efforts and fast service deliver to our customers. Following activities will be part of your role:
Own and optimize cross-product lifecycle management procedures based on operational feedbackStructure and coordinate the activities in the ownership of your procedure incl. requirements engineering, prioritization, and creating aligned timelines for deliverablesPerform root cause analysis in IT procedure execution utilizing the expert network and analytic capabilitiesManage relationship between different stakeholder groups inside and outside ECS DeliveryCreate and align test plans, support, and perform testing/validation and roll-out activitiesSupport technology-related projects in complex environment
ROLE REQUIREMENTS
4-8 years of total experienceFundamental know-how in SAP Technology and Cloud operationsHands-on Experience in SAP NetWeaver/Basis administrationWorking experience in UNIX/Linux (SUSE/RHEL)Experience or exposure to SAP HANA or other Database technologiesIdeally familiar with trending technologies and tools in the SAP environmentSound analytical and problem-solving skillsQuick learner, self-starter and motivated to dig into new technologies and topicsFluent in spoken and written English
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:303882 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time |
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